GDPR and IEC 17020 Data Protection

What are personal data?

Personal data refers to any information that can be traced back to your identity. This includes, for example, your name, address, phone number, and email address.

How does AppMyCar protect your personal data?

During the quote process and within your customer account, your personal data is transmitted securely over the internet using SSL protocol (Secure Sockets Layer, key exchange: RSA 1024 bit; encryption of user data: Triple DES 1024 bit). You can recognize a secure connection by the way the browser address is displayed—it starts with "https://..." instead of "http://..." and a padlock appears at the bottom right of the window. We secure our website and systems with technical and organizational measures to prevent loss, irreversible damage, access, modification, or dissemination of your data by unauthorized persons.

Access to your customer account is only possible after entering your personal password. You must always keep your access codes confidential and close the browser window or mobile applications after ending your session with us, especially if you share the device with others.

When does AppMyCar use or process personal data?

We understand it is important for you to know that your personal data is handled carefully. As data protection is a high priority for AppMyCar, we strictly comply with the legal provisions of the IEC17020 standard and GDPR guidelines when collecting, processing, and using data. In principle, you can use our website and mobile applications without providing any personal data.

Your personal data and the information you provide to us are used by AppMyCar for order processing, service delivery, and payment processing. Except for service providers working for us, we do not share your data with third parties. We also need your data to inform you about your orders, services, and offers from AppMyCar.

With regard to confidentiality under IEC 17020, all necessary data protection measures have already been taken and are described in Chapter 1 of our general terms and conditions. Data will never be made public unless explicitly consented. If we are required by law or authorized by contractual obligations to disclose confidential data, we will inform the client unless prohibited by law.

Questions and comments

Under Belgian law, you have the right to request free information about the data stored about you and, if applicable, to correct, block, or delete this data.

If you have questions about data protection, want to request your stored data, or would like your data removed, you can contact us:

AppMyCar

Ringlaan 39

1853 Strombeek-Bever

T +32 2 669 51 51

info@hertbelgium.be

Consent statement

I agree that my personal data, i.e. my first and last name, telephone number and email address response behavior may be processed by AppMyCar and shared with its subsidiaries in order to provide me with information and newsletters about offers and events via mail, email, or phone.

We take the protection of your personal data very seriously. We also safeguard your right to information and protect your privacy.

We will only use your data in the context of our relationship with you as a customer. We will not sell, rent, or otherwise transfer your personal data to third parties. You may request information at any time about the data stored about you or request its deletion.